Terms & Conditions

Message Types

You may receive text messages regarding event planning updates, appointment reminders, vendor coordination, payment notifications, and promotional offers (with separate consent).

Message Frequency

Message frequency varies based on your event timeline. During active planning, you may receive multiple messages per week. Promotional messages are limited to four (4) per month unless you opt out.

Costs

Message and data rates may apply. Check with your wireless carrier for details about your messaging plan.

Opt-Out Instructions

To stop receiving text messages, reply STOP to any message at any time. You will receive a one-time confirmation message. This will not affect any other communications or your service agreement with us.

Help

For help or questions about our text messaging program, reply HELP to any message or contact us at hello@eventplanninglv.com or (725) 315-2459.

Consent Not Required for Purchase

Your consent to receive text messages is not a condition of any purchase or service. You may opt out at any time without affecting your service agreement.

Privacy

We do not sell, rent, or share your phone number or messaging opt-in status with third parties for their marketing purposes. See our Privacy Policy for details on how we handle your information.

1.1 Description of Services

Event Planning LV provides professional event planning, coordination, and management services for weddings, corporate events, quinceañeras, birthday celebrations, anniversaries, baby showers, holiday parties, and other special occasions throughout the Las Vegas metropolitan area and surrounding regions. Our services may include, but are not limited to, venue selection and site visits, vendor research and recommendations, contract negotiation assistance, budget creation and management, design and décor consultation, timeline development, guest list management and RSVP tracking, seating arrangement planning, day-of coordination and event management, and post-event wrap-up services.

1.2 Service Agreement

The specific services to be provided for your event will be detailed in a separate Service Agreement or Proposal, which will be incorporated into and governed by these Terms and Conditions. The Service Agreement will specify the scope of work, service package selected, event date and location, fees and payment schedule, and any additional terms specific to your engagement. In the event of any conflict between these Terms and Conditions and the Service Agreement, the Service Agreement shall control with respect to the specific services being provided.

1.3 Limitations

Our role is to plan, coordinate, and facilitate your event—not to guarantee specific outcomes. While we exercise professional judgment and industry expertise in recommending vendors, venues, and design elements, we do not guarantee the performance of any third-party vendor, the weather or environmental conditions, the behavior of guests or event participants, or specific aesthetic results, as perception of beauty and style is subjective. We commit to using our best professional efforts to execute your vision within the agreed-upon parameters.

2.1 Securing Your Date

To reserve your event date with Event Planning LV, a signed Service Agreement and non-refundable retainer payment are required. Your event date is not secured until both the signed agreement and retainer have been received by our office. We recommend booking as early as possible, as popular dates—particularly weekends in spring and fall—fill quickly. We limit the number of events we accept to ensure each client receives our full attention and highest quality service.

2.2 Retainer Amount

The retainer amount varies based on the service package selected and will be specified in your Service Agreement. For full-service planning engagements, the retainer is typically fifty percent (50%) of the total planning fee. For partial planning and day-of coordination services, the retainer is typically thirty-five percent (35%) to fifty percent (50%) of the total fee. The retainer compensates us for removing your date from availability for other clients and for the immediate administrative and planning work that begins upon booking.

2.3 Non-Refundable Nature

The retainer is non-refundable under all circumstances, including cancellation, postponement, or reduction in services. This policy exists because upon receipt of your retainer, we decline other potential clients for your date and immediately begin investing time, resources, and expertise into your event. The retainer represents compensation for this commitment and early-stage work, regardless of whether the event ultimately takes place.

3.1 Payment Schedule

Unless otherwise specified in your Service Agreement, payment for our services is due according to the following schedule: the retainer is due upon signing to secure your date; a second installment of twenty-five percent (25%) of the total fee is due ninety (90) days before your event date; and the remaining balance is due fourteen (14) days before your event date. For events booked within ninety (90) days of the event date, the retainer and a modified payment schedule will be specified in your Service Agreement, with full payment required no later than seven (7) days before the event.

3.2 Accepted Payment Methods

We accept payment via major credit cards (Visa, MasterCard, American Express, Discover), ACH bank transfer, wire transfer, personal or business check (if received at least ten business days before the due date), and cash (for in-person payments only, with receipt provided). Payments made by credit card may be subject to a processing fee of up to three percent (3%), which will be disclosed at the time of payment. Returned checks will incur a fee of thirty-five dollars ($35) plus any bank charges we incur.

3.3 Late Payments

Payments not received by the due date will incur a late fee of five percent (5%) of the outstanding balance, assessed on the first day following the due date, with an additional one and one-half percent (1.5%) per month thereafter until paid in full. If payment is more than fourteen (14) days past due, we reserve the right to suspend services until the account is brought current. If payment remains outstanding thirty (30) days past due, we may terminate the agreement and retain all payments previously made. We will make reasonable efforts to contact you before taking such action.

3.4 Additional Expenses

Unless your Service Agreement specifies an all-inclusive package, you are responsible for paying vendors directly for their services (catering, photography, florals, entertainment, rentals, etc.). If we are authorized to make purchases or payments on your behalf, you agree to reimburse us within seven (7) days of our request, plus a coordination fee of ten percent (10%) of the amount advanced. Travel expenses for events outside the Las Vegas valley will be billed separately at cost plus a fifteen percent (15%) coordination fee.

4.1 Client Cancellation

If you choose to cancel your event or terminate our services, the following cancellation fees apply in addition to forfeiture of the non-refundable retainer. For cancellations made more than one hundred eighty (180) days before the event date, only the retainer is forfeited. For cancellations made between ninety (90) and one hundred eighty (180) days before the event, fifty percent (50%) of the total contract value is due. For cancellations made between thirty (30) and eighty-nine (89) days before the event, seventy-five percent (75%) of the total contract value is due. For cancellations made fewer than thirty (30) days before the event, one hundred percent (100%) of the total contract value is due.

Cancellation requests must be submitted in writing via email to our office. The cancellation date is determined by the date we receive written notice, not the date you decide to cancel. These cancellation fees reflect the time invested, opportunities foregone, and difficulty of rebooking on short notice.

4.2 Event Postponement

If you need to postpone your event to a different date, we will make every reasonable effort to accommodate your new date, subject to our availability. Postponement requests made more than ninety (90) days before the original event date may be accommodated with a rebooking fee of five hundred dollars ($500), provided the new date is within twelve (12) months of the original date and we are available. Postponement requests made within ninety (90) days of the original event date will be treated as a cancellation followed by a new booking, and standard cancellation fees will apply.

If we are not available on your requested new date, we will offer alternative dates or, if no suitable alternative exists, the cancellation policy will apply. Postponement does not extend beyond one (1) calendar year from the original event date; requests to reschedule beyond this window are treated as cancellations.

4.3 Company Cancellation

We reserve the right to terminate this agreement and cease providing services if you fail to make timely payments as specified herein; breach any material term of this agreement or the Service Agreement; engage in conduct that is abusive, threatening, or harassing toward our staff, vendors, or venue personnel; make requests that are illegal, unethical, or contrary to our professional standards; or if circumstances arise that make it impossible or impractical for us to perform our obligations. In the event we terminate for cause, you will remain liable for all fees due through the date of termination and any expenses incurred on your behalf. If we terminate for reasons within our control and not due to your breach, we will refund any unused portion of fees paid, excluding the retainer.

5.1 Communication and Responsiveness

Successful event planning requires timely communication and decision-making. You agree to respond to our communications (emails, calls, texts) within forty-eight (48) to seventy-two (72) hours during active planning phases. You also agree to attend scheduled meetings, tastings, and site visits, or provide reasonable advance notice if you cannot attend; make decisions within the timeframes we specify, understanding that delays may impact vendor availability, pricing, and overall event execution; and provide accurate and complete information when requested.

If you are unresponsive for an extended period (more than two weeks without communication), we will attempt to reach you through multiple channels. Continued non-responsiveness may result in planning delays for which we cannot be held responsible, missed deadlines with vendors, or termination of services.

5.2 Vendor Contracts and Payments

While we assist with vendor research, recommendations, and coordination, contracts for vendor services are between you and the vendor directly. You are responsible for reviewing, understanding, and signing all vendor contracts; making payments to vendors according to their terms; and ensuring vendor contracts align with your event vision and budget. We are not a party to vendor contracts and are not liable for vendor performance, cancellations, or disputes. We will, however, advocate on your behalf and assist in resolving issues to the extent possible.

5.3 Venue Requirements

You are responsible for complying with all venue rules, regulations, and requirements, including rental agreements and payment terms, insurance requirements, capacity limits and fire codes, noise ordinances and time restrictions, and cleanup and damage deposit terms. If the venue requires event liability insurance naming them as an additional insured, you are responsible for obtaining this coverage. We can recommend insurance providers but do not provide coverage ourselves.

5.4 Guest Conduct

You are responsible for the conduct of your guests during the event. We are not responsible for damages caused by guests, injuries resulting from guest behavior, or any incidents arising from excessive alcohol consumption, altercations, or other guest misconduct. We recommend discussing guest management expectations before the event and considering professional security for large events or events with open bars.

6.1 Our Creative Work

All creative concepts, designs, mood boards, floor plans, timelines, checklists, templates, and other materials we develop during the planning process remain our intellectual property. You receive a limited, non-exclusive license to use these materials solely for the purpose of executing your event. You may not reproduce, distribute, sell, or share these materials with third parties, including other event planners, vendors, or venues, without our written permission. This restriction exists to protect our creative investment and competitive advantage.

6.2 Event Photography and Publicity

We may use photographs, videos, and descriptions of your event for our portfolio, website, social media, marketing materials, and industry publications. We will not use photographs that identify you or your guests by name without your written consent. If you prefer that we not use images from your event for any purpose, please notify us in writing before the event date, and we will honor your request. For styled shoots or submissions to publications, separate consent will be obtained.

7.1 Exclusion of Consequential Damages

To the maximum extent permitted by law, Event Planning LV shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to this agreement or the services provided, including but not limited to loss of profits, loss of enjoyment, emotional distress, or damage to reputation. This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

7.2 Cap on Liability

Our total cumulative liability to you for any and all claims arising out of or related to this agreement or our services shall not exceed the total amount of fees you have actually paid to us for services rendered. This cap applies to all claims in the aggregate, not per incident. You acknowledge that this limitation reflects the allocation of risk between the parties and is a fundamental term of this agreement.

7.3 Third-Party Actions

We are not liable for the acts, omissions, or failures of any third party, including but not limited to venues, vendors, caterers, photographers, entertainers, rental companies, transportation providers, or any other service provider involved in your event. While we carefully vet and recommend vendors based on reputation and experience, we do not employ or control them, and they are independent contractors responsible for their own performance. Any claims arising from vendor services should be directed to the vendor.

7.4 Circumstances Beyond Our Control

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God (earthquakes, floods, fires, severe weather), pandemics or public health emergencies, government actions or orders, war or terrorism, labor disputes or strikes, utility failures, transportation disruptions, or venue closures. See Section 8 (Force Majeure) for additional provisions regarding such events.

11.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to contact us in writing to describe the nature of your complaint and give us a reasonable opportunity to address your concerns. Many issues can be resolved through direct communication, and we are committed to working with you in good faith to resolve disputes amicably. We will respond to written complaints within fourteen (14) days.

11.2 Mediation

If informal resolution is unsuccessful, either party may request mediation before a mutually agreed-upon mediator in Clark County, Nevada. Each party shall bear its own costs of mediation, and the mediator's fees shall be shared equally. Mediation is non-binding, and either party may proceed to arbitration if mediation does not resolve the dispute within thirty (30) days of the initial mediation session.

11.3 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to this agreement or the breach, termination, enforcement, interpretation, or validity thereof, that is not resolved through informal resolution or mediation, shall be settled by binding arbitration administered by JAMS or another mutually agreed arbitration service in Clark County, Nevada. The arbitration shall be conducted by a single arbitrator in accordance with the applicable arbitration rules. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against us.

13.1 Entire Agreement

These Terms and Conditions, together with your Service Agreement and any written amendments signed by both parties, constitute the entire agreement between you and Event Planning LV regarding the subject matter hereof. This agreement supersedes all prior or contemporaneous oral or written communications, proposals, and representations with respect to our services.

13.2 Amendments

We may update these Terms and Conditions from time to time. For existing clients with active contracts, the terms in effect at the time of signing your Service Agreement will govern unless you agree in writing to be bound by updated terms. We will notify you of material changes and provide an opportunity to review updated terms.

13.3 Severability

If any provision of this agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from this agreement. The remaining provisions shall continue in full force and effect.

13.4 Waiver

The failure of either party to enforce any right or provision of this agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the waiving party to be effective.

13.5 Assignment

You may not assign or transfer this agreement or any rights or obligations hereunder without our prior written consent. We may assign this agreement to a successor in interest in connection with a merger, acquisition, or sale of substantially all of our assets, provided the assignee agrees to be bound by these terms.

13.6 Notices

All notices required or permitted under this agreement shall be in writing and shall be deemed delivered when sent by email to the address on file (with confirmation of receipt), when delivered personally, or three (3) business days after being sent by certified mail, return receipt requested, to the addresses specified in the Service Agreement.

13.7 Independent Contractor

Event Planning LV is an independent contractor, and nothing in this agreement creates an employment, partnership, joint venture, or agency relationship between us. We control the manner and means of providing our services and are responsible for our own taxes, insurance, and business expenses.